Lumix closing pro services on November 30, 2025.

[John Matthews]

I have a bad feeling about this, but does anyone actually use these services? What does this mean for Lumix?

[John Matthews]

I did find a post that said it will still exist, but under the “My Panasonic” name. Maybe because no one was actually using it, they just decided to move the service under the Panasonic brand. Personally, I think they should just get rid of the Lumix name altogether and fully embrace Panasonic. That way, people would immediately know what it’s about and wouldn’t have to think about—or explain—that Lumix means Panasonic too.

[MrSMW]

I had no idea it existed and send my stuff to a place in Paris and a company whose name I forget…

And Panasonic Lumix told me to do this with no mention of these so called pro service so 🤷‍♂️

[TheJay]

I had the LPS Red service included with my GH6 when I bought it new, and unfortunately had to use it the next year when my camera screen started glitching out and eventually died. 
Other than the fast turnaround it was a huge headache and the communication from Lumix Pro Services was terrible. I had to pay out of pocket for shipping both ways, an inspection fee, and then parts and labor. The third party repair facility was great, but there was a glitch in the LPS system showing on their end that my camera wasn't registered even though I had proof on my end. I could never communicate with anyone at LPS efficiently and the email tag back and forth was incredibly slow and nothing was ever resolved and did not get the said warranty coverage. Maybe I'm the only one that has had this issue with them, but then again maybe this is why it's going away.  
 

[John Matthews]

1 minute ago, TheJay said:

I had the LPS Red service included with my GH6 when I bought it new, and unfortunately had to use it the next year when my camera screen started glitching out and eventually died. 
Other than the fast turnaround it was a huge headache and the communication from Lumix Pro Services was terrible. I had to pay out of pocket for shipping both ways, an inspection fee, and then parts and labor. The third party repair facility was great, but there was a glitch in the LPS system showing on their end that my camera wasn't registered even though I had proof on my end. I could never communicate with anyone at LPS efficiently and the email tag back and forth was incredibly slow and nothing was ever resolved. Maybe I'm the only one that has had this issue with them, but then again maybe this is why it's going away.  
 

I've never had a Panasonic really break on me. It did happen to me with an Olympus E-P7. It had faulty IBIS. I sent it in and they eventually replaced it with an E-M5iii (an upgrade). I was super happy. Not it's the same service today. 

[TheJay]

11 minutes ago, John Matthews said:

I've never had a Panasonic really break on me. It did happen to me with an Olympus E-P7. It had faulty IBIS. I sent it in and they eventually replaced it with an E-M5iii (an upgrade). I was super happy. Not it's the same service today. 

Same here, I've always been super happy with the build quality of every Lumix camera I've ever owned.

I am starting to wonder about the GH6 screen and if there is some sort of defect with it because I've seen several other people on various forums mention the same issues I had, and my second body gave me a scare just the other day when the image on the LCD was shifted slightly to the left (back to normal now....) This is exactly how my problems started on my first body and eventually the image wouldn't flip itself to the correct orientation, it would be shifted off center and would flicker every now and then before completely dying. The only thing I could think of at the time was having the camera in some light rain, maybe somehow the weather sealing for the whole screen mechanism isn't great?.. Who knows.