Jump to content

Dji stealing costumers?


Pedro Silva
 Share

Recommended Posts

I buy a new dji phantom 3 with an extra battery and one of the batteries gives me out an invalid battery error. I contact dji support and they do not reply. The battery was new out of the box. where is the costumer support? Are they waiting for the warranty to end so they can tell me to buy a new one  ? Like ive seen in another post? What a disgraceful post sales support, ive had difficulties in my video work because of this.

Link to comment
Share on other sites

EOSHD Pro Color 5 for Sony cameras EOSHD Z LOG for Nikon CamerasEOSHD C-LOG and Film Profiles for All Canon DSLRs

That's funny, I can't imagine what a drone company would need with costumes.

"Dji stealing costumers?"  They don't want costumes, just the people that make them!

But let's be fair, the OP is probably someone that's not using English as a native language.  Still, DJI has a rep for having non-existant "costumer" service, so it's most likely a legitimate complaint.

Still, you have to be prepared.  If your business success is dependent on one battery, you need to reconsider things.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Restore formatting

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

 Share

  • EOSHD Pro Color 5 for All Sony cameras
    EOSHD C-LOG and Film Profiles for All Canon DSLRs
    EOSHD Dynamic Range Enhancer for H.264/H.265
×
×
  • Create New...