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The mysteriously failing Sony mirrorless cameras


Andrew Reid
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EOSHD Pro Color 5 for Sony cameras EOSHD Z LOG for Nikon CamerasEOSHD C-LOG and Film Profiles for All Canon DSLRs

The probability that Sony answers your question is near zero, but if enough people send emails, maybe they release a lame corporate response.

Have you seen those TikTok videos the guy ask his fellow mechanics in their shop "which car brand you would never buy?" and all of them say Audi/BMW? Similar thing exists in camera repair community and they would say Sony.

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Oh dear

https://www.digitalcameraworld.com/cameras/mirrorless-cameras/sony-suspends-new-a7-iv-firmware-this-is-why-i-never-update-my-firmware-on-day-one

How many people has Sony charged $800 to replace the mainboard, when the cause appears to be dodgy firmware?

The a7 IV bootloop occurs on V5.0 as well, so it's not just the new V6.0 that it's happening with as is being widely reported.

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In the UK this might be considered a trading standards issue and covered for 6 years from purchase.
 

I had a 2011 MacBook Pro way back which came with a design fault that caused the graphics chip to fail. It got two new motherboards and a new screen courtesy of Apple even after the 3 year AppleCare warranty had expired. 
 

I was thinking of taking this up with the G9 mk2 and the nasty audio issue, as deliberate flaws are covered too. Don’t know if it’s worth the hassle but it was enough of an issue to push me to a GH7. 

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22 minutes ago, Piet Haag said:

In the UK this might be considered a trading standards issue and covered for 6 years from purchase.
 

I had a 2011 MacBook Pro way back which came with a design fault that caused the graphics chip to fail. It got two new motherboards and a new screen courtesy of Apple even after the 3 year AppleCare warranty had expired.

I had that as well. Cold solder joints, which a lot of electronics went through in the earlier days of the switch to lead free solder.

Baking it in the oven for a re-flow at 200c fixed it only temporarily.

I think there might have been a class action in the US against Apple about this once?

22 minutes ago, Piet Haag said:

I was thinking of taking this up with the G9 mk2 and the nasty audio issue, as deliberate flaws are covered too. Don’t know if it’s worth the hassle but it was enough of an issue to push me to a GH7. 

What's up with the G9 II audio?

The issue in the Sony case is that thousands of people have been wrongly charged for replacement hardware... Swapping out the mainboard, when actually the failure is software.

Sony will probably try and do a cover up.

What they deserve is a class action lawsuit.

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